Privacy Policies

Personal Data is collected for the following purposes and using the following services:

Advertising
Facebook Audience Network Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data *

Analytics
Google Analytics, Google Analytics with anonymized IP, Zoho Page Sence Analysis & Conversion, Display Advertising extension for Google Analytics, Google Ads conversion tracking and Facebook Pixel  ad conversion tracking Personal Data: Cookies and Usage Data *

Contacting the User
Contact form Personal Data: email address, first name, last name and phone number Mailing list or newsletter Personal Data: date of birth, email address, first name, last name and phone number *

Heat mapping and session recording
Page Sence Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service *

Interaction with data collection platforms and other third parties
Zoho CRM Personal Data: Cookies, Usage Data and various types of Data *

Interaction with live chat platforms:
SalesIQ, Personal Data: Cookies and Usage Data *

Interaction with online survey platforms
Zoho Forms, Personal Data: Cookies, Usage Data and various types of Data *

Managing contacts and sending messages
Zoho CRM, Personal Data: Cookies and email address *

Remarketing and behavioural targeting
AdWords Remarketing and Facebook Pixel Remarketing Personal Data: Cookies and Usage Data Facebook Custom Audience Personal Data: Cookies and email address.

Website Cookies and Personal Data:

Guestline Personal Data collected: email address, first name, last name, phone number, mobile number, address, credit card details. The above information is all in relation to a hotel booking. By filling in the booking form with their Data, the User authorises Walker&Williams Hotels to use these details to reply to requests for information, quotes or any other kind of request as indicated on the booking form. You can read Guestlines Policy by visiting: https://www.guestline.com/privacy-policy-guestline/

Zoho Personal Data collected: email address, first name, last name, phone number, mobile number, address, By filling in the forms with their Data, the User authorises Walker&Williams Hotels to use these details to reply to requests for information, quotes or any other kind of request as indicated on the form.

3rd Party Online Travel Agents Personal Data collected:
Email address, first name, last name, phone number, mobile number, address and credit card details. The above information is all in relation to a hotel booking. By filling in the booking form with their Data, the User authorizes Walker&Williams Hotels to use these details to reply to requests for information, quotes or any other kind of request as indicated on the booking form.